Unlock the power of efficient, real-time customer interaction with *astTECS WhatsApp Business Solution. Designed to elevate your customer engagement, and connect with a massive audience on a global scale through the WhatsApp Business API. With *astTECS WhatsApp solution, you can respond to customer inquiries instantly, offering a convenient and professional communication channel that gives your business a significant competitive edge. Whether you’re managing customer support or driving sales, our WhatsApp Business Solution enables you to handle inquiries efficiently, deliver personalized responses, and enhance overall customer satisfaction.
Key Benefits of WhatsApp Business Solution
Reduce Workforce and Operational Cost
With the WhatsApp business solution, you can automate replying to customers’ frequent queries, thus reducing the need for more call center agents.
Streamlined Customer Management
Organize and manage all customer inquiries from a single platform, minimise reponse time and improve efficiency.
Global Reach
Expand your business reach and connect with customers across the world effortlessly.
24/7 Availability
Engage 24×7 via smart WhatsApp chatbot & multi-agent live chat support.
Unlock the power of efficient, real-time customer interaction with *astTECS WhatsApp Business Solution. Designed to elevate your customer engagement, and connect with a massive audience on a global scale through the WhatsApp Business API. With *astTECS WhatsApp solution, you can respond to customer inquiries instantly, offering a convenient and professional communication channel that gives your business a significant competitive edge. Whether you’re managing customer support or driving sales, our WhatsApp Business Solution enables you to handle inquiries efficiently, deliver personalized responses, and enhance overall customer satisfaction.
Key Benefits of WhatsApp Business Solution
Reduce Workforce and Operational Cost
With the WhatsApp business solution, you can automate replying to customers’ frequent queries, thus reducing the need for more call center agents.
Streamlined Customer Management
Organize and manage all customer inquiries from a single platform, minimise reponse time and improve efficiency.
Global Reach
Expand your business reach and connect with customers across the world effortlessly.
24/7 Availability
Engage 24×7 via smart WhatsApp chatbot & multi-agent live chat support.
*astTECS WhatsApp Platform – Complete Customer Engagement Suite
Build Your Workflows with a Few Clicks
Our WhatsApp solution enables you to easily create customer engagement workflows with a simple drag and drop process. Leverage predefined templates and media to send the right message to prospects and customers based on their actions and events. Streamline your process, save time, and boost productivity effortlessly.
WhatsApp Broadcasting
• Broadcast promotional, offers, new product launches, webinar reminders, payment reminder messages, etc. up to 100,000+ users in a single click.
• Get real-time WhatsApp broadcast analytics: audience size, sent, delivered, read & failed.
*astTECS WhatsApp Platform – Complete Customer Engagement Suite
Build Your Workflows with a Few Clicks
Our WhatsApp solution enables you to easily create customer engagement workflows with a simple drag and drop process. Leverage predefined templates and media to send the right message to prospects and customers based on their actions and events. Streamline your process, save time, and boost productivity effortlessly.
WhatsApp Broadcasting
• Broadcast promotional, offers, new product launches, webinar reminders, payment reminder messages, etc. up to 100,000+ users in a single click.
• Get real-time WhatsApp broadcast analytics: audience size, sent, delivered, read & failed.
Multi Agent Live Chat
• Easy customer support using a multi-agent live chat dashboard.
• Automate your product discovery flow and customer support queries using NLP-based dialogflow chatbots.
• Qualify leads on multiple levels and conversation stages automatically / manually using Attributes.
• Assign tags to leads for quick references which helps to run targeted WhatsApp campaigns.
Automate Conversation Workflow with WhatsApp Chatbot, No Coding is Required
Engage your customers 24/7 with our easy-to-use drag-and-drop chatbots. No code is required. Effortlessly integrate product catalogs into conversations and automate your sales and customer support processes.
Multi Agent Live Chat
• Easy customer support using a multi-agent live chat dashboard.
• Automate your product discovery flow and customer support queries using NLP-based dialogflow chatbots.
• Qualify leads on multiple levels and conversation stages automatically / manually using Attributes.
• Assign tags to leads for quick references which helps to run targeted WhatsApp campaigns.
Automate Conversation Workflow with WhatsApp Chatbot, No Coding is Required
Engage your customers 24/7 with our easy-to-use drag-and-drop chatbots. No code is required. Effortlessly integrate product catalogs into conversations and automate your sales and customer support processes.
Easy Integration with Any Applications
Integrate with top CRMs like Hubspot, Zoho, etc Payment Portals, and E-commerce stores like Shopify, WooCommerce, etc. & automation platforms like Pabbly, Zapier, etc. Thereby making your platform an even more powerful tool for your business. Automate WhatsApp notifications for payment confirmation, abandoned cart, COD confirmation, application drop-off & more.
Insightful Dashboard
Get a comprehensive overview of your customer interaction from an advanced dashboard. Designed for ease of use and clarity, this dashboard offers key metrics and real time analytics to help you to make informed business decisions.
Easy Integration with Any Applications
Integrate with top CRMs like Hubspot, Zoho, etc Payment Portals, and E-commerce stores like Shopify, WooCommerce, etc. & automation platforms like Pabbly, Zapier, etc. Thereby making your platform an even more powerful tool for your business. Automate WhatsApp notifications for payment confirmation, abandoned cart, COD confirmation, application drop-off & more.
Insightful Dashboard
Get a comprehensive overview of your customer interaction from an advanced dashboard. Designed for ease of use and clarity, this dashboard offers key metrics and real time analytics to help you to make informed business decisions.
Transform Your WhatsApp Conversations into Revenue Opportunities.
Order Placement & Tracking
Automate order processing on WhatsApp with customized response flows—no human intervention is required. Automate order tracking, informed with real-time updates on their cart items, orders and more.
Payment & Appointment Reminders
Send payment reminders, appointments, event updates, and status updates to drive users to the payment portals and events instantly.
Appointment & Service Bookings
Simplify the process of managing appointments and service bookings using *astTECS WhatsApp Bots. With automated systems in place, customers can easily schedule appointments, book services, or check availability at any time, without the need for human intervention.
Generate High Quality Leads
Automate lead generation and qualification with our WhatsApp real-time, dynamic bots. Share details of your Products, Courses, and services with your leads and drive instant interest and conversations via Clickable Buttons. Send images, videos, and PDFs along with the Product Messages for better conversions.
Marketing Automation
Run marketing campaigns based on customer segmentation with an easy setup. Send rich communication like text, images, documents, video files & interactive buttons conveniently. Broadcast the Promotional Offers, New Product Launches, etc. and get 7x better results compared to SMS / Emails.
Customer Support
Connect customers directly with agents on the WhatsApp platform for instant support on critical issues. Transfer the chat effortlessly between the agents to ensure uninterrupted service and smooth communication.
Let us know how can we help you?
