Testimonial

SAJEER E.C,
ELV System Engineer, IQRAA International Hospital.

How grateful we are for the amazing work on the *astTECS IPPBX IQRAA INTERNATIONAL HOSPITAL, CALICUT, KERALA. I wanted to take the time to thank you for the service your company provided to us.

Completing this project would not have been possible without your valuable input and efforts. Thank you so much, everyone. Let’s keep pushing and hope you provide the best support to us. We are presently enjoying the reliable functioning of our hospital because of your leadership and dedication, as well as the cooperation and enthusiasm of your personnel. You and your team should be extremely proud of this achievement and once again I hope to personally thank each member of your team. In the meantime, please pass along my gratitude and that of all the employees of *astTECS.

Testimonial

Mr Saneej.Sebastian

IT Administrator

Shanthibhavan palliative Hospital Pallissery, Thrissur

We are very much glad to inform you that we covered our big day in a hassle-free way since there was *astTECS Team to assist us throughout our requirements in and out of the day.

As you may know, December 6th 2020 was very crucial for us as we scheduled a full page advertisement with our services in “All-India edition” of our leading newspaper (Malayala Manorama). We were late to schedule all our work as there were a lot of changes, thereby a lot of rush in the last minutes of the day before the event date.

This was a “Do or Die” situation for us. Luckily, we got *astTECS Team in the last hours and they fulfilled all our requirements even after office hours and the next day too which was also an off day (Sunday). We really thank them who helped us to cover all our requirements. Really a Life-saver..!

Not only now,*astTECS team has always been there in our crucial times. Once again, Thanks to the entire team for your fantabulous support..!!

Mr. Raviraj Brand Head- Director of Sales & Support, Netrack, Bangalore	“We have been genuinely impressed by the services provided by *astTECS. They turn up when they say they will and complete their work quickly and professionally, ensuring that the impact on business as usual is kept to the minimum. We would highly recommend them.”

Mr. Boopalan. S Product Manager, ZKTeco Biometrics India Pvt Ltd. Bangalore	“We have been genuinely impressed by the service provided by astTECS . They are very professional and complete the work quickly ensuring that the impact on business as usual is kept to the minimum. We highly recommend them. astTECS offered us the ideal bespoke package – supplying, installing & configuring. Offering ongoing on site and remote support at reasonable cost. It has been great to be able to work with flexible and professional company who are responsive to our business needs as well providing as fast and friendly service. if you are looking for honest, genuine IT support with customer interest at heart and not money, this astTECS is the provider to choose. Customer service is a key differentiator for almost any business and astTECS continues to demonstrate its commitment to that core value.”

Mr. Clint Slaunwhite EnviroSystem, Canada	“As I new hire as IT Manager at my company I was made aware of the fact that we could not transfer phone calls to external numbers. It turned out that this was happening for quite sometime before my arrival due to a lack of expertise and knowledge of our IP phone system. I found astTECS online and engaged them for assistance. We scheduled an online chat to review the current state of our systems and once astTECS confirmed that they could help, we schedule an online session where astTECS remotely and quickly resolved the long outstanding issue we had with our phone system. I found that the technical engineers were very knowledgeable of the task they performed and the sales folks very easy to get along with. *astTECS allowed me to achieve a very noticeable improvement to our ability to conduct business and helped my recognition as a new manager to the company. Thank you astTECS for your very professional service and I look forward to a lasting relationship”

Mr. Anuj Kochar COO, Fursan Travel, Riyadh, Kingdom of Saudi Arabia	“Am writing this letter to express our sincere appreciation to you and your support team for the efforts and contribution towards the Astrix Support. Beginning with, accepting the challenge to provide the support in a short duration you have shown all your interest and have put all possible efforts that a competitive vendor can, in order to provide the support on time and deliver on schedule. The cooperation and your team sprit shown to achieve the common goal was sincere and honest. Here by we appreciate all your team cooperation and congratulate you for completion of tasks. We sincerely wish you and your team members all the best and success in your future endeavors.”

Mr. Anand Mital CEO, Shaadi.com	“We at Shaadi.com run our call centres on *astTECS servers – a customized product supplied and supported by iTECS Bangalore. Around 10+ servers (up to Mar 2015) have been deployed pan India at various call centres and they are customised specifically to the intrinsic functions of CRM and sales. The team at iTECS is professional in understanding the requirement and provide suitable solutions. The support team are also available 24×7 and are quick in troubleshooting whenever there is a need.”

Mr. Joe Alapatt Managing Partner, Centre-A	“Centre-A office is a division of Alapatt group and we are the first Virtual office Provider in Kochi, Kerala.Fully furnished offices, meeting rooms, conference room, video/audio conference room facilities and much more.We have been associated with astTECS for our calling solutions and are fully satisfied with the solution offered through the true IPPBX. astTECS is fully flexible and scalable platform that have met all our requirements of efficiently running our virtual offices, conference facilities and the accurate billing to our clients. The support from them is very prompt and the efficiency and skill and pleasing manner of their service engineers is worth mentioning. *astTECS is a true partner in the success of our business and it is a real pleasure to work with such an organization who fully understand the business requirement and accommodates all the request, adding value through Innovation.”

Mr. Jay Rao CEO, TeleBrands	“It has been over a year since we installed *astTECS and the performance is as we had expected. We write to say thank you for the excellent service. Firstly we were impressed with the way your company came across to listen to our requirements and explained the telephone system you thought was best for us – without blinding us with science or unnecessary sales talk. We appreciate the way your company sorted out all the technical work along with our team (for inputs). Needless to say the changeover went very smoothly with your engineers putting in the new telephone system and programming it to exactly match our needs including the customization that was required to eliminate all the pain points and was a key to ascertain the performance of the call center. We are now happily using the new system and are confident that if we need back up or assistance this is only a telephone call away. Thanks again to all your staff for their helpful, friendly and professional manner.”

Mr Suman Gosh Training & System Software Administrator, Riddhi	“When we started using IVRS, our requirement was full of difficulties and challenges. We wanted to use IVRS as a plug-in for smooth data collection in various sectors like education, nutrition, health etc. Challenges were enormous, situation was very complex, and we needed a very easy-to-use IVRS, which not only collect data from the respondents, but would also communicate with other application servers on real time. *astTECS did it for us. They have provided an extremely easy-to-use and dynamic solution. Excellent Job Support Service is very prompt and of good quality. We are very much confident on their work and we definitely like to recommend others to them.”

Mr. Anees Shaikh, Head Customer Service, PAN INDIA	“Housefull International Ltd. is using call center dialer of astTECS. We got the product as desired. We found the team of astTECS courteous and dedicated to their customer’s concern. They are committed to deliver the product and support on time. And they go the extra mile to support and ensure that the system is running perfectly. We are happy to have *astTECS dialer.”

Mr. Manish Gupta Director & CTO, Rockwell Industries	“Yeshwant came to pitch an analogue EPABX for our office. After talking to him we decided to go with an IP PBX only because he communicated an attitude of confidence about the product and technology. I find this a rare attribute among most technology partners. My after sales experience with them has been just as good. I always find them eager to support. They do not hide behind technicalities, another very rare attribute I find in Partners.”

Mr. Anup Heggar Director, Bookaprop Estate (P) Ltd.	“Your services have added immense value to our business. The support from your team has been wonderful. You are a trusted partner in our progress.”

Mr. Guru Prasad CTO, Lifespan Wellness Pvt. Ltd.	“We have been using astTECS Call center dialer for about a year now and very happy to have this piece of technology for our business. I have been looking for an enterprise telecom solution for our healthcare industry and astTECS offered a solution that became critical part of it. The solution is well worth the purchase, and the support is Good. I am looking forward to upcoming projects, and will continue to support!.”

Sangeetha Arun, Manager call center Operation, Essilor India	“Essilor India is using astTECS call center solution since 2012 and currently implemented at 4 locations. We are happy and satisfied with their quality products and excellent customer support”*

D. Raghavendra Regional Manager, Club Concierge	“I would like to take this opportunity to say that the quality of service offered by astTECS team has been highly impressive. Every member of staff has been courteous, polite and reliable, Please pass my thanks to entire astTECS team. You’ve made me a loyal customer and I will certainly recommend you to others.”

Mr. Sachin Leumas Manager Operation, Capillary	“We at Capillary were using call center dialer from a vendor but was very unhappy with the solution as it was not meeting our business needs and the dialer was not functioning as expected. It was difficult to find a Call center dialer provider for our unique business, but well worth the wait. We’ve worked with astTECS now for a year and trust their team to Meet our Telecom and call center needs by providing the most cost effective and efficient call center dialers. The co-ordination with the IT team is very friendly and on-line query resolutions are very satisfactory. We are very satisfied with their sales team and they are very approachable. As a whole astTECS team impressed us with their efficient & professional manner – an approach that not only inspired confidence, but generated the results we were looking for.”

Mr. Jai CEO , Covenant Info Solutions Private limited	I am the CEO of Covenant Info Solutions Private limited. I am running a call center in Shimla with 100 agents. I required predictive call center dialers to run my process. I thought of considering astTECS Call center dialer and depend on their services. I am very happy with the solutions provided to me by the astTECS Team. The dialers work more than expected and the services provided are excellent. I would surely suggest astTECS to whom so ever who wants to have a call center dialer setup. I would like to thank astTECS for all the support provided to me, to ensure my business activities run smoothly and efficiently.

D K Kanniraj Owner – Allset	“It was difficult to find a Call center dialer provider for our unique business, but well worth the wait. We’ve worked with astTECS now for several years and trust their team to Meet our Telecom needs by providing the most cost effective call center dialers. The co-ordination with the IT team was very friendly and on-line query resolutions. We appreciate Mr. Arvind Joel who sourced this product for his professionalism and the way of approach. As a whole astTECS team impressed us with their efficient & professional manner – an approach that not only inspired confidence, but generated the results we were looking for.”

Tushar Manik Co Founder & CMO HomeIndiaHome (HIH Realty Pvt. Ltd.)	“We started a set up having a solution in mind in various parameters in real estate, we had approached couple of Solution providers and explained on our requirement but they were not able to give a solution then we came across astTECS, astTECS gave a customized solution which fitted in to our requirements and delivered within the time frame “I wouldn’t hesitate to ask *astTECS for assistance on any project that’s needed.”

Balaji Pasumarthy CEO, Golden Square	“Golden Square, as the leading Serviced Office / Business center provider in Bangalore, caters to the Ready To use office requirements of MNCs, Sales and Marketing teams. It’s really important for us that we provide world class infrastructure facilities. A robust, flexible and feature rich telecom infrastructure is key to the success of a business center operations. astTECS IP PBX was able to provide all these and much more. The powerful feature like 100% wireless telecom infrastructure has made my entire business center totally a cable less office. astTECS is supporting the multiple features required by our innovation ‘The Virtual Office’. I love the features, cost efficiency and the simplicity of it all, most importantly I like the proactiveness, and involvement shown by astTECS, I am sure we will be able to grow our business becuase of their support”

Mr. Joe Meppurathu Dial Universe (I) Pvt. Ltd.	“We choose astTECS and are delighted with the customization, technical support quality and performance of the dialer. We started our experience with the rental model and later understanding the potential, bought it. With this kind of quick 24/7 support delivery ability we are confident of growing rapidly with astTECS. We would be glad to refer *astTECS for everyone we know””

Mr. Sylvester Stephen, Director Dynamic Infoline.	“I was looking for a Call Center service that would help ease my marketing process.*astTECS provided us with their Hosted Call Center Services, which didn’t call for a lot of capital and was setup in no time! They had a very good approach and intelligence in educating even the VoIP provider to configure the settings over phone and getting the issue resolved. We could not have asked for better service or support. Thank you for being around to take my calls when I need your help! ”

Mr.Arjun Sagar, CEO GlobalEyeglasses.com	“The flexibility and capability with Asterisk and astTECS is unlimited. There support team is always available when you need them – engineers are very intelligent and capable and there sales team is very understanding. I am very happy with them and would definitely recommend astTECS to anyone looking for call center solution provider.”



Mr.Sanjay Jain ,Director Outreach Integrated Services.	“*astTECS has helped us choose the system that was right for our business by deploying and maintaining a Call Center solution with advanced features at an affordable cost. Initially, we were very apprehensive whether they would be able to do it successfully, with us being in Jaipur and them being in Bangalore. Surprisingly, everything was handled smoothly and efficiently. We are very pleased with their professional, knowledgeable assistance in setting up and troubleshooting the system. We definitely recommend their services.”

Mr. Emmanuel Agbashie , MD Yural Technology Solution , Ghana	“Yural Tech Solution contacted *astTECS for a home solution for a client which had helped us to be where we are today. Our account manager has helped us choose the system that was right for our business by deploying and maintaining a Call Center solution with advanced features at an affordable cost. The Technical team is always ready for us.We are very pleased with their professional, knowledgeable assistance in setting up and troubleshooting the system. We definitely recommend their services. “

Mr. Sheikh Suhaim Al Thani, Managing Director Al-Bidda for Debt collection, Qatar	“I would like to take this opportunity to thank astTECS for the smooth transition of our Call Center, we have recently had a call center dialer from astTECS which is not only efficient & faster, but we are also saving money each month. With the help of efficient, patient & professional training we quickly learned how to use the new system. I have no hesitation in recommending your services to my friends and other business contacts.”

Mr. Mayesh Kumar. N, Web Designer & System Administrator Renaissance Holding. Bangalore	“We would like to express our sincere appreciation for your quality service in setting up our IPPBX System in a timely manner without any downtime. We could not be more satisfied with your work, and we look forward to continuing this relationship.”

Mr. Nishant Lawrence, Engagement Manager Capillary Technologies, Bangalore	“The *astTECS system is a low cost , efficient and easy to use system with round the clock technical support. It is user friendly and supports all our business requirements i.e telephonic , seamless integration with our PRI’s to support Domestic and International calling. Our entire set up is based on the Asttecs system. We would definitely recommend Asttecs to other companies as well.”

Joshua Okose, BDM Miraloyd Global Consult Limited, Nigeria	“We are very pleased with the outcome of all our communications project with astTECS. Their team responded well to the challenges we were facing, particularly those involving integration of our Trunkline / EPABX with the IPPBX system. Documentation of the project was of very high standard and we would not hesitate to recommend astTECS as a true IPPBX solution partner for future projects.”

Sujith Arangan, IS Manager V moksha Technologies, Bangalore	“We were looking for a customised IP-PBX solution matching our business requirements. We tried multiple vendors but astTECS were the one whom we gained confidence on to execute our mission.They were very much professional and got a sheer amount of experience in providing cutting edge solution to all our business needs. I highly recommend the service of astTECS to organisations who are looking for business solutions.”

Mr. Abin Abraham, Network Administrator Believers Church Medical College Hospital, Thiruvalla	“We have been using astTECS IP PBX Solution for the past 2 years. We found the system to be very efficient and the after-sales services are very prompt. We strongly recommend others to go for astTECS IP PBX solutions.”

Mr. Bineesh Antony, System Admin SABINE HOSPITAL & RESEARCH CENTER PVT Ltd., Kerala	“we are very glad to implement asttecs IP PBX solution at our Hospital, This has really helped us to increase the effectiveness in our communications. We will strongly recommend this company to you”

Mr. Alfred Abraham, IT & Resource Coordinator Sacred Heart Educational Institutions, Chennai, TN	“Overall: Our search for IPPBX solutions not only ended with astTECS but also our problem of having all our employees stay connected across various locations. Sacred Heart Group of Schools, Chennai had a use case to solve the key to connect with customers and also keep data privacy intact. astTECS provided us with a seamless intercom over IP and also app based softphone solution which can be accessed while on the go. We use their VoLTE based GSM gateway as a outbound dialer as a help line for our parents and they also are able to connect with multiple agents with just a single help-line number. Data security is key to our organization and astTECS has helped us a lot in achieving the same. astTECS has helped us build a reliable connection with our customers over voice. astTECS has helped us to build a personalised experience for the customers over voice calls. Tracking, managing and building call flow is pretty easy. – It has excellent features like multi-level IVR, call recording, call routing, call analytics, etc.Excellent support from astTECS team. “

B. M. Sharma, Account & IT Officer The Radiant Resort	” As we found your service is so much good and installation have been done as per our standard in a given time frame and your support post installation is also nice.You have support us a lot regarding payment schedule and Cooperated us.”

Mr. Yogesh Mashalkar, IT Head Thrirumeni Finance Pvt ltd., Bangalore	“astTECS delivers business, that’s how i would like to put it in one line. They live by their commitments of higher quality of service, we are absolutely thrilled to have them as our partners.”*

Mr. Nagendra, Owner Elink concept and e securities- Modas, Gujarat.	“We have been genuinely impressed by the services provided by *astTECS. They turn up when they say they will and complete their work quickly and professionally, professionally ensuring that the impact on business as usual is kept to the minimum. We would highly recommend them.”