*astTECS Call Manager
Ultimate Preview Dialer for High-Value Sales
Filter | View | Dial
*astTECS Call Manager
Ultimate Preview Dialer for High-Value Sales
Filter | View | Dial
Maximize your sales potential with *astTECS Preview Dialer, a cutting-edge cloud-based dialing solution that blends efficiency with personalization. Whether it’s high-value sales, complex negotiations, or follow-ups, our preview dialer empowers your agents with actionable insights before every call.
What is a Preview Dialer?
A Preview Dialer is an outbound calling solution that equips telecallers with all the necessary information before initiating a call. It helps create more personalized and informed conversations, making it an ideal call management tool for businesses with big-ticket prospects. that focus on quality over quantity.
What is a Preview Dialer?
A Preview Dialer is an outbound calling solution that equips telecallers with all the necessary information before initiating a call. It helps create more personalized and informed conversations, making it an ideal call management tool for businesses with big-ticket prospects. that focus on quality over quantity.
Why Choose Preview Dialer Software for Your Business?
Enhanced Agent Efficiency
Equip your agents with all the information they need to handle customer queries effectively. A preview dialer minimizes call preparation time and ensures your team is always ready to engage.
Why Choose Preview Dialer Software for Your Business?
Enhanced Agent Efficiency
Equip your agents with all the information they need to handle customer queries effectively. A preview dialer minimizes call preparation time and ensures your team is always ready to engage.
Improve Call Quality Support
Personalize customer interactions by reviewing critical details before the call. This solution allows agents to approach every conversation with confidence, increasing the chances of a positive outcome.
Improve Call Quality Support
Personalize customer interactions by reviewing critical details before the call. This solution allows agents to approach every conversation with confidence, increasing the chances of a positive outcome.
Reduce Idle Time Support
Unlike traditional manual dialing, a preview dialer eliminates unproductive downtime by seamlessly preparing agents for the next call while optimizing their schedule.
Reduce Idle Time Support
Unlike traditional manual dialing, a preview dialer eliminates unproductive downtime by seamlessly preparing agents for the next call while optimizing their schedule.
Higher Conversion Rates Support
Empowering agents with relevant customer data leads to meaningful conversations, ultimately improving conversion rates and building stronger customer relationships.
Higher Conversion Rates Support
Empowering agents with relevant customer data leads to meaningful conversations, ultimately improving conversion rates and building stronger customer relationships.
Compliance Assurance Support
Stay compliant with regulations by providing agents with time to review customer information and ensure adherence to privacy and quality standards.
Compliance Assurance Support
Stay compliant with regulations by providing agents with time to review customer information and ensure adherence to privacy and quality standards.
Use Cases of Preview Dialer
High-Value Lead Engagement
Useful for engaging high-value prospects where a more thoughtful approach is needed. Agents can prepare before calling to address specific customer needs.
Follow-ups
Helps agents review past interactions, notes, or resolutions for consistent follow-ups, improving customer retention and loyalty.
Appointment Confirmation
Ideal for confirming or rescheduling appointments where customer preferences or details must be reviewed before initiating the call.
Feedback Collection
Gather actionable customer insights through focused and meaningful interactions.
Debt Collection
Agents can review payment histories and account details to have accurate, empathetic conversations with debtors, boosting collection rates.
Complex Issue resolution
Enables agents to review detailed histories for cases requiring in-depth understanding, ensuring efficient resolutions during customer service calls.
Customer Retention Campaigns
It enables agents to understand why a customer might churn and provide customized solutions or offers to retain them.
Negotiation & Closure
Boost conversion rates by leveraging data to navigate negotiations and finalize deals.
Upselling and Cross-Selling Opportunities
Allows agents to analyze a customer’s purchase history and preferences to make tailored product recommendations.
How Preview Dialer Works?
How Preview Dialer Works?
Key Features of Preview Dialer
*astTECS Cloud Preview Dialer is an Ideal Solution for Industries that Rely on
Detailed Discussions and Relationship-Driven Sales:
*astTECS Cloud Preview Dialer is an Ideal Solution for Industries that Rely on
Detailed Discussions and Relationship-Driven Sales:
Why *astTECS Preview Dialer?
*astTECS Preview Dialer: allows agents to review customer details before making a call, which makes the calling process seamless and personalised.
- ➤ View & Dial: Instantly access complete customer details before calling.
- ➤ Filter & Dial: Filter specific leads for optimized results.
- ➤ Search & Dial: Quickly locate the right contact in your database.
- ➤ Get Setup in No Time: Our cloud preview dialer solution can be set up in minimal time with less infrastructure, anytime, anywhere.
- ➤ Reliability: Best in 99.9 % uptime ensures your call center runs smoothly.
- ➤ Seamless Integration: Our preview dialer integrates seamlessly with any CRM or other applications, allowing agents to pull up lead information in real-time, ensuring client management is more efficient and organized.
- ➤ Flexible Calling Options:Integrate your preferred calling trunk for seamless connectivity – SIP/PRI, GSM, VoIP.
Why *astTECS Preview Dialer?
*astTECS Preview Dialer: allows agents to review customer details before making a call, which makes the calling process seamless and personalised.
- ➤ View & Dial: Instantly access complete customer details before calling.
- ➤ Filter & Dial: Filter specific leads for optimized results.
- ➤ Search & Dial: Quickly locate the right contact in your database.
- ➤ Get Setup in no time: Our cloud preview dialer solution can be set up in minimal time with less infrastructure, anytime, anywhere.
- ➤ Reliability: Best in 99.9 % uptime ensures your call center runs smoothly.
- ➤ Seamless Integration: Our preview dialer integrates seamlessly with any CRM or other applications, allowing agents to pull up lead information in real-time, ensuring client management is more efficient and organized.
- ➤ Flexible Calling Options: Integrate your preferred calling trunk for seamless connectivity – SIP/PRI, GSM, VoIP.
Preview Dialer Vs Predictive Dialer
- ✔ Dialing Mode: Allows agents to review customer information before initiating the call.
- ✔ Agent Control: Provides agents full control over when and whom to call.
- ✔ Call Personalization: Enables personalized conversations by giving agents time to prepare.
- ✔ Efficiency: Ideal for high-quality interactions with important leads.
- ✔ Use Scenario: Perfect for small companies with low call volumes.
- ✔ Conversion Rate: High customer satisfaction and conversions.
- ✔ Call Abandonment: No risk as agents manually initiate calls.
- ✔ Complexity of Setup: Easy to set up with minimal time.
- ✔ Dialing Mode: Automatically dials multiple numbers, connecting agents to answered calls.
- ✔ Agent Control: Minimal control; calls are placed automatically by the system.
- ✔ Call Personalization: Limited personalization as agents are directly connected to calls.
- ✔ Efficiency: Ideal for high-volume campaigns with simple conversations.
- ✔ Use Scenario: Suitable for large companies with high call volumes.
- ✔ Conversion Rate: Lower due to limited customer information.
- ✔ Call Abandonment: Higher risk if calls are answered faster than agents can connect.
- ✔ Complexity of Setup: Requires advanced algorithms.
