Case Study # 4

Is your Hostel Call Managing System still MANUAL?

Organization Name : Sri Sathya Sai Boys Hostel “Brinadhavan”, Bangalore
Industry : Education / Hostel
Challenges : Hostel Phone Management
Solution : *astTECS IP PBX e100 with 1 Port PRI

Brindhavan Hostel

Background

Sri Sathya Sai Institute of Higher Learning:

  • Education from 1st Standard to PhD- free of cost
  • Strength of 300 students approximately
  • Currently 300 Student in Brinadhavan hostel, Bangalore

Challenges

  • Regulated call timing
  • No Mobiles and Gadgets inside the campus
  • Permit calls only to specific numbers
  • Time limit for individual calls

Solution

*astTECS IP PBX ast e100 with 1 Port PRI Card. *astTECS IP PBX is a fully featured VoIP based PBX, which supports all the interfaces on the trunk side and all types of
Phones on the extension side.

After implementation of *astTECS IP PBX

  • Students can register their family/relatives contact numbers.
  • IP PBX will allow calls only to registered contact numbers.
  • Calls can be made through IPPBX only between 6am – 8am, 12pm – 2pm & 6pm – 8pm.
  • Calls are limited to 3 minutes, so that next person can proceed.
  • Bills can be generated on a monthly basis against each student ID.
  • Further, 24/7 IVR greets callers and announces office timings.
  • Teachers are always reachable, as they use mobile extensions.

*astTECS IP PBX Features

  • Distributed office setup (Connection between remote sites)
  • Video Conferencing Facility
  • Time Based Routing
  • Black List / White List
  • Billing Facility
  • IVR
  • Call recording
  • Voice Mail
  • Voice Mail to E-mail
  • Call detail reports
  • Web Based Receptionist Console
  • Parallel ringing
  • Fax support and many more

*astTECS IP PBX for Hostel – Highlights

Contact book registration against each student id
Call Recording
Maintaining White List / Black List
Automated Time Management
Billing as per each student id / Prepaid optional