The user can set the campaign for auto dialing. The calls are dialed one after another to save the time and effort.
The agents can also use the manual dialing option if there is no pre-defined dialing list. These new numbers will also be pushed to the admin panel.
The admin can custmoize the reports, and can export as well. The admin can also schedule the reports to be send as email.
Our servers and services are available for 24X7. This makes it easier for you to run call center 24X7 and offer more to your customers.
Get rid of infrasturuce requirements to run a call center. It eliminates the need of servers, networks, workstations & offices.
Monitor agent activity from anywhere using our real time dashboard. The reports include for dialing, break-time, success & failed calls.
The custom CRM platform is used to design the backend. It manages the customer profiles, and history of the calls made.
Integrate WhatsApp, email & SMS for instant messaging and notifications. Create multiple templates for auto reponses.
With astDIAL, the manager distributes the dialing list to his team, on their android apps. The team will dial, and update the call inputs back on the app. The manager can see the live updates.
The astDIAL eliminates most of the setup cost, and the operational cost. No servers, no work-stations, no maintenance cost, and no office. Hence, a ‘zero-infra’ call center.
astDIAL lets the team to dial from anywhere. Hence, you can now hire the right skills from anywhere in the world. Also easy work from home options can be offered and tracked.
No Server
Get rid of costly servers. No more heavy boxes, pushing you to understand the technicality to manage them.
No Work Station
No workstations means your employees need not to come office to complete their jobs. They can be freelancers sitting any any part of the world
No Office
Save yourself from expenses on Renting (or buying) properties in the Prime Locations. Run the business using technology.
No Server Room
Maintaining a Server room needs an A/C room, an Engineer, and lots of cables. These do not come for cheap
No IT Admin
With exclusion of the Server Room, Server and other technicality, you can save on the salaries of the technical and IT admins
No AC / Electricity Bills
AC power consumption is very high. Using astDIAL, you are saving substation power on the employees.
Screenshots
It would be our privilege if we could give you a demo of what our product is capable of. We firmly believe you would love it.