*astTECS IP PBX offers the ideal communication solution for organizations of all sizes aiming to enhance their business interactions. Our AI-driven IP PBX systems, built on open-source technology, have advanced features for smooth and efficient communication. These future-proof solutions easily integrate with any third-party applications and existing telecom setups, providing businesses with the flexibility, innovation, and competitive edge they need. *astTECS products are TEC certified by the Department of Telecommunications (DoT), Government of India, and we proudly stand as the first open-source telecom company to achieve this certification.
Features that make *astTECS IP PBX stand out
IVR with Conversational AI
It features a built-in IVR system powered by artificial intelligence, designed to recognize and process natural language input from customers. This enhances caller interaction by providing prompt information and efficiently directing calls to the appropriate departments.
Intelligent call management
It utilizes artificial intelligence and advanced call-routing algorithms to streamline the management of both outbound and inbound calls within an organization’s communication system. This ensures calls are directed quickly and accurately to the appropriate individuals or departments.
Auto attendant with a virtual assistant
*astTECS integrates an auto attendant feature with an online assistant to deliver automated call management and support, enhancing communication to boost customer service and operational efficiency.
Smartphone as an extension
It is now equipped to connect with mobile phones via WiFi using the SIP extension, enabling you to make and receive calls while moving around the premises or nearby locations.
Web-based receptionist console
It allows users to access real-time, accurate insights into PBX operations. With enhanced features, it supports more efficient and effective management while ensuring quality monitoring.
Video calling & conferencing
It serves as a high-quality video calling solution that only requires video cameras. Presenters and multiple participants can utilize built-in or external webcams to stream videos online.
Audio conference bridging
With an integrated audio conferencing feature, *astTECS IP PBX enables participants to conduct conference calls secured by an encrypted password. It supports multi-party conferences with six or more participants. The Talker Optimization feature mutes non-speaking participants, effectively reducing background noise during discussions.
Seamless integration with Third-party technologies & other applications
Our solution provides effortless integration with various third-party technologies, including email, SMS, WhatsApp, social media, chat, CRM, PMS, HMS, ERP, and more. Additionally, it seamlessly connects with your current PBX systems.
Distributed office setup
With the *astTECS distributed office set-up you can connect your different offices or branches to ensure seamless communication. It can eliminate the costs of site-to-site calls and can be controlled in one place.
Voice Logger
It includes integrated call recording software that enables you to record both inbound and outbound calls for quality assurance and dispute resolution. You can filter recordings based on criteria such as origin, destination, date, and duration.
Features that make *astTECS IP PBX stand out
IVR with Conversational AI
It features a built-in IVR system powered by artificial intelligence, designed to recognize and process natural language input from customers. This enhances caller interaction by providing prompt information and efficiently directing calls to the appropriate departments.
Intelligent call management
It utilizes artificial intelligence and advanced call-routing algorithms to streamline the management of both outbound and inbound calls within an organization’s communication system. This ensures calls are directed quickly and accurately to the appropriate individuals or departments.
Auto attendant with a virtual assistant
*astTECS integrates an auto attendant feature with an online assistant to deliver automated call management and support, enhancing communication to boost customer service and operational efficiency.
Smartphone as an extension
It is now equipped to connect with mobile phones via WiFi using the SIP extension, enabling you to make and receive calls while moving around the premises or nearby locations.
Web-based receptionist console
It allows users to access real-time, accurate insights into PBX operations. With enhanced features, it supports more efficient and effective management while ensuring quality monitoring.
Video calling & conferencing
It serves as a high-quality video calling solution that only requires video cameras. Presenters and multiple participants can utilize built-in or external webcams to stream videos online.
Audio conference bridging
With an integrated audio conferencing feature, *astTECS IP PBX enables participants to conduct conference calls secured by an encrypted password. It supports multi-party conferences with six or more participants. The Talker Optimization feature mutes non-speaking participants, effectively reducing background noise during discussions.
Seamless integration with Third-party technologies & other applications
Our solution provides effortless integration with various third-party technologies, including email, SMS, WhatsApp, social media, chat, CRM, PMS, HMS, ERP, and more. Additionally, it seamlessly connects with your current PBX systems.
Distributed office setup
With the *astTECS distributed office set-up you can connect your different offices or branches to ensure seamless communication. It can eliminate the costs of site-to-site calls and can be controlled in one place.
Voice Logger
It includes integrated call recording software that enables you to record both inbound and outbound calls for quality assurance and dispute resolution. You can filter recordings based on criteria such as origin, destination, date, and duration.
Why *astTECS IP PBX in Chennai?
Cost Effective: Since *astTECS is built on Open source technology, it is doesn’t require a license fee and quite affordable for every business and save upto 80% on telecom expenses
Easy Customisation: *astTECS IP PBX can be customised as per your business requirements
Scalable: Easy scalable as your business grows
Insight and Analytics: Advanced call record dashboards and call details reports
Reliability: best in 99.9 % uptime ensures your business continuity
Excellent Support: 24 /7 Global support via call, email, chat
Why *astTECS IP PBX in Chennai?
Cost Effective: Since *astTECS is built on Open source technology, it is doesn’t require a license fee and quite affordable for every business and save upto 80% on telecom expenses
Easy Customisation: *astTECS IP PBX can be customised as per your business requirements
Scalable: Easy scalable as your business grows
Insight and Analytics: Advanced call record dashboards and call details reports
Reliability: best in 99.9 % uptime ensures your business continuity
Excellent Support: 24 /7 Global support via call, email, chat
Our customised solutions for different industries
IP PBX Architecture
*astTECS IP PBX with 360° Advanced Dashboard
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