IP PBX : Understanding IP PBX and its Benefits If you are looking to set up a new business phone sytem or to upgrade your exisiting communication infrastructure, You must have come across the terms IP PBX (Internet Protocol Private Branch Exchange) and VoIP Phone System, which you need [...]
Why Business shift from EPABX to IP PBX Introduction Business phone system is one of the best ways businesses can function effectively and improve brand communication with customers. It lets you establish authority in your space, build a relationship with clients, and make internal communication smooth. One such evolution has [...]
How to reduce corporate telephone bills? If you are dealing with high business telephone bills, you are not alone. I talk to many business owners daily, and the most asked questions by them are how I can reduce my office or call centre phone system bill. I am no [...]
Why Open source IP PBX? The verdict is in. Limited business reach, fewer calls privacy, higher business cost, missing call center analytics, limited data security, no customization are some of the challenges when it comes to the adoption of business communication equipment such as IP PBX. IP PBX [...]
Appliance IP PBX – a waste? IP PBX stands for Internet Protocol Private Branch Exchange. As the name suggests, IP PBX is a device used in enterprises to route calls from and to the organization. Search for cheaper products has hit the IP PBX world also – the vendors started [...]
What is Cloud PBX? Modern SMBs and large corporations are moving to network communications because they are more active and versatile when it comes to working together and finding new business. These solutions can generally be integrated with other cloud-based tools for a very low-maintenance and high-end experience. Cloud [...]
AI/ML in Enterprise PBX/Call Center Drastic advances in AI/ML (Artificial Intelligence/Machine Learning) technology combined with the emergence of specialised hardware to improve processing times has resulted in widespread application of AI/ML in all spheres of business from intelligent analysis to decision making. Parallelly, automized, smart communication is becoming [...]
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What is PBX Phone System?
What is Cloud PBX?
What is Call Center Solution?
What is Cloud Telephony?
Waht is Voice Broadcasting?
What is IVR Solution?
What is Omnichannel Contact Center?
Understanding AI Voice Bots
Unlocking 10x Sales Growth with Conversational AI Chatbots
What is Automatic Call Distribution ( ACD)?
Why does your sales team need dedicated CRM and Pipeline management
Why Businesses Choose IP-Based PA Systems?
Cloud PBX – A life-line for Shared Workspace Culture
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