*astTECS Bulk Voice Call Solution - Reduce your Sales Effort Substantially A Preliminary Intro Bangalore is famously known as “The Startup capital of India” as numerous startups are founded and funded every day in this fast-growing city, in 2022 Bangalore topped the startup funding chart with $10.8 billion in [...]

Major IP-PBX Win for *astTECS Communications in the Healthcare sector The Healthcare Organization has ever been a vanguard in adopting the latest trends and technologies in the fields of infrastructure, telecom and medical equipment in order to provide the most current and convenient services to its customers. In this [...]

Customer Communication in a Contact Center: The future The past couple of years has dramatically changed how customers engage with a brand. They want to communicate through the channels they prefer, at the speed they expect, and with the empathy they crave. We are in an age where digital conversations [...]

Understanding Omni Channel Advent of modern communication and networking platforms have added numerous channels, over and above the existing voice calls and sms, to reach the customer and vice versa. Simultaneous support for the new channels has become inevitable to organisations, who strive to provide the best customer service. [...]

The Only Guide You Will Need On Call Center Dialer If you're looking for a well-researched guide on call center dialers, you've come to the right place. There are plenty of articles out there that will tell you what a call centre dialer is and even tips on how [...]