IVR IP10

IVR IP10

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Quick Overview

IP based IVR system with 10 IP channels

*ast IVR-IP 10 – Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipient. An IVR system (IVRS) accepts a combination of voice telephone input and touch-tone keypad selection and provides appropriate responses in the form of voice, fax, call back, e-mail and other media.

FREE REMOTE INSTALLATION from *astTECS
FREE REMOTE SUPPORT – 24X7 (For 3 Months) from *astTECS

Product Highlight:

10 concurrent calls.
10 IP Channels.
Powered by Asterisk.
One year of free AMC for the hardware.

Category: IVR (Interactive Voice Response) Tags: IP based IVR system, IVR IP10, IVR system

Description
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Description

Product Application Scope:

Custom greetings support
Multiple language voice prompts
Custom music on hold(MOH)
Managing voice mail via phone or WEB interface.
T1, ISDN, Analog, and SIP/VoIP support
Multiple codec support (G711 alaw, g729,gsm)
Queues
Built-in conferencing solution
You also have the flexibility to create up to 9 levels and 9 sub-levels.

Technical Specifications:

Interfaces Protocols:	VoIP: SIP, H.323, MGCP, SCCP, IAX 2 ISDN: PRI DSS 1 (Q931, National variant) Mobile: GSM 850/1800/1900 MHZ channels.
Codec	ADPCM, G.711(A-& u-Law, G.722, G.723.1 (pass through),G.726, G.729 (through purchase of a Commercial license), GSM, iLBC, Linear,LPC-10 Speex
PRI Card	T1 / E1 port with optimum PCI interface.
Hardware	2 GB RAM, 500 GB HDD, Dual Core Processor.
Dimensions	1U form factor chassis.
Power	800 MA peak, operational 300 mA max at +3.3 V ;4U – 100-240 VAC, 200 W
Size	1U 480mm x 44mm x 288 mm
Mounting	19″ Rack
Temperature Range	0-50°C

Software
Asterisk 1.8 Vicidial 2.7 Centos 6.3/64 Bit (Operating System

Features with Description:

*astTECS IVR Interactive IVR helps build custom made solution based on predefined IVR flow.

Database Interaction
Helps to pass and retrieve data from the data base.
Multiple language support
Music on hold
handle high call volumes
service customers after normal business hours
improve customer service
lower call center costs
prioritize customers so urgent calls are handled quickly
automate an outbound call campaign

Additional Information:

Key Note	IP based IVR System – 10 Calls +10 IP-Channels
Brand	*astTECS

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