Testimonials

Mr. Clint Slaunwhite
EnviroSystem,Canada

“As I new hire as IT Manager at my company I was made aware of the fact that we could not transfer phone calls to external numbers. It turned out that this was happening for quite some time before my arrival due to lack of expertise and knowledge of our IP phone system. I found *astTECS online and engaged them for assistance. We scheduled an online chat to review the current state of our systems and once *astTECS confirmed that they could help, we schedule an online session where astTECS remotely in an quickly resolved the long outstanding issue we had with our phone system.

I found that the technical engineers were very knowledgeable of the task they performed and the sales folks very easy to get along with. *astTECS allowed me to achieve a very noticeable improvement to our ability to conduct business and helped my recognition as a new manager to the company.
Thank you astTECS for your very professional service and I look forward to a lasting relationship”

COO, Fursan Travel

Mr. Anuj Kochar
COO, Fursan Travel, Riyadh, Kingdom of Saudi Arabia

“Am writing this letter to express our sincere appreciation to you and your support team for the efforts and contribution towards the Astrix Support.
Beginning with, accepting the challenge to provide the support in a short duration you have shown all your interest and have put all possible efforts that a competitive vendor can, in order to provide the support on time and deliver on schedule. The cooperation and your team sprit shown to achieve the common goal was sincere and honest.
Here by we appreciate all your team cooperation and congratulate you for completion of tasks. We sincerely wish you and your team members all the best and success in your future endeavors.”

Mr. Anand Mital
CEO, Shaadi.com

“We at Shaadi.com run our call centres on *astTECS servers – a customized product supplied and supported by iTECS Bangalore. Around 10+ servers (up to Mar 2015) have been deployed pan India at various call centres and they are customised specifically to the intrinsic functions of CRM and sales. The team at iTECS is professional in understanding the requirement and provide suitable solutions. The support team are also available 24×7 and are quick in troubleshooting whenever there is a need.”

Mr. Joe Alapatt
Managing Partner, Centre-A

“Centre-A office is a division of Alapatt group and we are the first Virtual office Provider in Kochi, Kerala.Fully furnished offices, meeting rooms, conference room, video/audio conference room facilities and much more.We have been associated with *astTECS for our calling solutions and are fully satisfied with the solution offered through the true IPPBX. *astTECS is fully flexible and scalable platform that have met all our requirements of efficiently running our virtual offices, conference facilities and the accurate billing to our clients. The support from them is very prompt and the efficiency and skill and pleasing manner of their service engineers is worth mentioning. *astTECS is a true partner in the success of our business and it is a real pleasure to work with such an organization who fully understand the business requirement and accommodates all the request, adding value through Innovation.”

Mr. Jay Rao
CEO, TeleBrands

“It has been over a year since we installed *astTECS and the performance is as we had expected. We write to say thank you for the excellent service. Firstly we were impressed with the way your company came across to listen to our requirements and explained the telephone system you thought was best for us – without blinding us with science or unnecessary sales talk. We appreciate the way your company sorted out all the technical work along with our team (for inputs). Needless to say the changeover went very smoothly with your engineers putting in the new telephone system and programming it to exactly match our needs including the customization that was required to eliminate all the pain points and was a key to ascertain the performance of the call center. We are now happily using the new system and are confident that if we need back up or assistance this is only a telephone call away. Thanks again to all your staff for their helpful, friendly and professional manner.”

Mr Suman Gosh
Training & System Software
Administrator, Riddhi

“When we started using IVRS, our requirement was full of difficulties and challenges. We wanted to use IVRS as a plug-in for smooth data collection in various sectors like education, nutrition, health etc. Challenges were enormous, situation was very complex, and we needed a very easy-to-use IVRS, which not only collect data from the respondents, but would also communicate with other application servers on real time.
*astTECS did it for us. They have provided an extremely easy-to-use and dynamic solution. Excellent Job Support Service is very prompt and of good quality. We are very much confident on their work and we definitely like to recommend others to them.”

Mr. Anees Shaikh,
Head Customer Service,
PAN INDIA

“Housefull International Ltd. is using call center dialer of *astTECS. We got the product as desired. We found the team of *astTECS courteous and dedicated to their customer’s concern. They are committed to deliver the product and support on time. And they go the extra mile to support and ensure that the system is running perfectly. We are happy to have *astTECS dialer.”

Mr. Manish Gupta
Director & CTO,
Rockwell Industries

“Yeshwant came to pitch an analogue EPABX for our office. After talking to him we decided to go with an IP PBX only because he communicated an attitude of confidence about the product and technology. I find this a rare attribute among most technology partners. My after sales experience with them has been just as good. I always find them eager to support. They do not hide behind technicalities, another very rare attribute I find in Partners.”

Mr. Anup Heggar
Director,
Bookaprop Estate (P) Ltd.

“Your services have added immense value to our business. The support from your team has been wonderful. You are a trusted partner in our progress.”

Mr. Guru Prasad
CTO, Lifespan Wellness Pvt. Ltd.

“We have been using *astTECS Call center dialer for about a year now and very happy to have this piece of technology for our business. I have been looking for an enterprise telecom solution for our healthcare industry and *astTECS offered a solution that became critical part of it. The solution is well worth the purchase, and the support is Good. I am looking forward to upcoming projects, and will continue to support!.”

Sangeetha Arun,
Manager call center Operation,
Essilor India

“Essilor India is using *astTECS call center solution since 2012 and currently implemented at 4 locations. We are happy and satisfied with their quality products and excellent customer support”

D. Raghavendra
Regional Manager,
Club Concierge

“I would like to take this opportunity to say that the quality of service offered by *astTECS team has been highly impressive. Every member of staff has been courteous, polite and reliable, Please pass my thanks to entire *astTECS team. You’ve made me a loyal customer and I will certainly recommend you to others.”

Mr. Sachin Leumas
Manager Operation, Capillary

“We at Capillary were using call center dialer from a vendor but was very unhappy with the solution as it was not meeting our business needs and the dialer was not functioning as expected. It was difficult to find a Call center dialer provider for our unique business, but well worth the wait. We’ve worked with *astTECS now for a year and trust their team to Meet our Telecom and call center needs by providing the most cost effective and efficient call center dialers. The co-ordination with the IT team is very friendly and on-line query resolutions are very satisfactory. We are very satisfied with their sales team and they are very approachable. As a whole *astTECS team impressed us with their efficient & professional manner – an approach that not only inspired confidence, but generated the results we were looking for.”

Mr. Jai
CEO , Covenant Info Solutions Private limited

I am the CEO of Covenant Info Solutions Private limited. I am running a call center in Shimla with 100 agents. I required predictive call center dialers to run my process. I thought of considering *astTECS Call center dialer and depend on their services. I am very happy with the solutions provided to me by the *astTECS Team. The dialers work more than expected and the services provided are excellent. I would surely suggest *astTECS to whom so ever who wants to have a call center dialer setup.
I would like to thank *astTECS for all the support provided to me, to ensure my business activities run smoothly and efficiently.

D K Kanniraj
Owner – Allset

“It was difficult to find a Call center dialer provider for our unique business, but well worth the wait. We’ve worked with *astTECS now for several years and trust their team to Meet our Telecom needs by providing the most cost effective call center dialers. The co-ordination with the IT team was very friendly and on-line query resolutions. We appreciate Mr. Arvind Joel who sourced this product for his professionalism and the way of approach. As a whole *astTECS team impressed us with their efficient & professional manner – an approach that not only inspired confidence, but generated the results we were looking for.”

Tushar Manik
Co Founder & CMO
HomeIndiaHome (HIH Realty Pvt. Ltd.)

“We started a set up having a solution in mind in various parameters in real estate, we had approached couple of Solution providers and explained on our requirement but they were not able to give a solution then we came across *astTECS, *astTECS gave a customized solution which fitted in to our requirements and delivered within the time frame “I wouldn’t hesitate to ask *astTECS for assistance on any project that’s needed.”

Balaji Pasumarthy
CEO, Golden Square

“Golden Square, as the leading Serviced Office / Business center provider in Bangalore, caters to the Ready To use office requirements of MNCs, Sales and Marketing teams. It’s really important for us that we provide world class infrastructure facilities. A robust, flexible and feature rich telecom infrastructure is key to the success of a business center operations. *astTECS IP PBX was able to provide all these and much more. The powerful feature like 100% wireless telecom infrastructure has made my entire business center totally a cable less office. *astTECS is supporting the multiple features required by our innovation ‘The Virtual Office’. I love the features, cost efficiency and the simplicity of it all, most importantly I like the proactiveness, and involvement shown by astTECS, I am sure we will be able to grow our business becuase of their support”

Mr. Joe Meppurathu
Dial Universe (I) Pvt. Ltd.

“We choose *astTECS and are delighted with the customization, technical support quality and performance of the dialer. We started our experience with the rental model and later understanding the potential, bought it. With this kind of quick 24/7 support delivery ability we are confident of growing rapidly with *astTECS. We would be glad to refer *astTECS for everyone we know””

Mr. Sylvester Stephen, Director
Dynamic Infoline.

“I was looking for a Call Center service that would help ease my marketing process.*astTECS provided us with their Hosted Call Center Services, which didn’t call for a lot of capital and was setup in no time! They had a very good approach and intelligence in educating even the VoIP provider to configure the settings over phone and getting the issue resolved. We could not have asked for better service or support. Thank you for being around to take my calls when I need your help! ”

Mr.Arjun Sagar, CEO
GlobalEyeglasses.com

“The flexibility and capability with Asterisk and *astTECS is unlimited. There support team is always available when you need them – engineers are very intelligent and capable and there sales team is very understanding. I am very happy with them and would definitely recommend *astTECS to anyone looking for call center solution provider.”

Mr. Kunal Mahipal
Founder, Onsite Electro Services P Ltd

“We had used 2 prior solutions before we considered *astTECS. I must say, our experience with *astTECS has been great. They recommended a solution that was ideal for a Company our size. Their support is excellent. However, the best part about *astTECS is that they understand the requirements and compulsions of a start up and are willing to be flexible while working with a start up.”

Shiv
Executive Partner,
Sharavathi Dot Com

“Sharavathi Dot com is a new generation call center with international customers in US, UK. *astTECS Call center suite has provided me a very cost efficient and powerful solution. The flexibility of applications like Predictive Dialer and voice logger helps one setup the call center operations in no time. Thanks to *astTECS, today I’m free from a Vendor Lock-in. Wish you guys all the best”

Mr.Sanjay Jain ,Director
Outreach Integrated Services.

“*astTECS has helped us choose the system that was right for our business by deploying and maintaining a Call Center solution with advanced features at an affordable cost. Initially, we were very apprehensive whether they would be able to do it successfully, with us being in Jaipur and them being in Bangalore. Surprisingly, everything was handled smoothly and efficiently. We are very pleased with their professional, knowledgeable assistance in setting up and troubleshooting the system. We definitely recommend their services.”