Voice Logger – A Recording Machine

Voice Logger A Recording Machine Importance of Voice Logger in Telecom Industry In the Department of Telecom – Sales, ROI (returns on investments), Point to point communication are very important, but the communication over the phone using Telecom products are found to be more useful and reliable only in the presence of voice logger. *astTECS VOICE LOGGER gives you: 100% Automatic recording for all incoming/outgoing calls. Multiple -fo

What You Ought to Know About Web Conferencing Solutions?

What You Ought to Know About Web Conferencing Solutions?
As the internet spreads further across the globe, more organizations are choosing to adopt different internet communication modes due to them being much cheaper and faster. The email is most commonly used mode of communication, but today there are several other modes of internet communication which can be considered. The main factor linked to online communication is the gadgets and systems being used since some are not compatible with the communication app

3 Reasons Why You Need a Business PBX Phone System

3 Reasons Why You Need a Business PBX Phone System
It is common to find a single phone number being distributed to several extensions and when you call the number you will be redirected either through an automated system or manually to the required extension. The private telephone exchanges came into existence back in the 1970s while the Business PBX Phone systems are relatively newer. These are very popular business tools that allow a business to monitor telephone use by employees. It also plays other rol

Open Source Predictive Dialer – the Best Solution to Manage Outbound Calls Effectively

Open Source Predictive Dialer – the Best Solution to Manage Outbound Calls Effectively
Call management is the biggest problem in every organization. There are so many calls made on a daily basis and they can be either inbound or outbound. People call others in various departments of the same organization, or even to external agents like clients or customers. Whatever the need may be, it becomes necessary to manage all these calls, in the most effective manner and control the cost as well. The situation becomes more prominent in the case of c

Telephone PBX System Connects All the Telephones in Your Organization

Telephone PBX System Connects All the Telephones in Your Organization
PBX stands for Private Branch Exchange and it is a private network of telephones connecting different nodes inside a single company. All the telephones within an organization are interconnected to form a complete network. The telephone PBX system enables users to connect to each other within the system, and also make calls to external telephone lines. A number of outside lines are shared by all the users of the PBX for the purpose of making the external ph

Use the Call Center Dialer for Effective Call Management

Use the Call Center Dialer for Effective Call Management
For every call center, telephonic communication is the most important. Calls are made on a regular basis. You have both inbounded as well as outbound calls. Managing all the calls is a tough job indeed. As such, every call center requires an efficient call management system. This is where the call center dialer becomes useful. Automating the calling process brings a lot of relief to the staff and the management. It increases productivity and makes their jo

Call Center PBX Systems Help You Communicate Effectively

Call Center PBX Systems Help You Communicate Effectively
Private Branch Exchange, or PBX, is a private telephone network, which is used inside an organization or a company for communication. All the people who use the PBX are able to communicate with all others in the same organization, or even the outside world, by using the communication channel offered by the PBX. The PBX Phone System uses various communication channels like analog, ISDN, or Voice over IP. The features offered by the network are numerous, and

Why Does Your Business Need Outbound Call Center Dialer and Solutions?

Why Does Your Business Need Outbound Call Center Dialer and Solutions?
Now-a-days many companies are constantly looking to increase their customer service levels as retaining their already existing customers is far less cost intensive the always making an attempt to make new customers for the company. As results for this, all the companies are proactively making their contacts with their existing customers and customer base on a regular basis in order to increase their customer service by the way of the outbound call center d

What You Ought to Know About Web Conferencing System and their Requirements

What You Ought to Know About Web Conferencing System and their Requirements
It has always been a necessity for effective online meetings for a requirement of the conferencing platform which is easy to use and effective as well. It should be reliable and easy to handle. It helps to access the tools related and which are needed to polish sales demos, online trainings and remote meetings and conferences of the companies. A web conferencing system refers itself to a service which provides the users to provide remote locations during a

Asterisk Predictive Dialer Manages All Your Calls

Asterisk Predictive Dialer Manages All Your Calls
The latest predictive dialer technology has come out to be a great help for a number of companies. They help you in making bulk calls, and that too very effectively. They are cheap enough, and can handle all your outgoing calls really well. You can easily get an open source predictive dialer and set it up to start on your calling mission. Technology has become really advanced, and this has paved new ways of improvement in this field also. You have advanced